Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you have got received an error coming from your local shipping and delivery service and would like to end your order, first check your e-mail and/or spam filtration to make sure you clicked on the correct delivery address and/or WEB ADDRESS. Once this has been done, when you are still thinking about continuing, simply answer the e-mail with the details of your request and you may greatly appreciate any assistance you may offer. For specialized issues, you might need to make contact with customer care via their contact number: (Toll Free). Alternatively, if a person have any some other questions, you could send us a good email and all of us will do our utmost to assist you.
Your package deal will arrive at your door within 7 to ten functioning days. Take note of which shipping times may vary from one courier company to another. Therefore, it is, always preferable to podsmall.com order with a reputable company. To aid ensure your package deal arrives safely, all of us always advise of which you sign your parcel’s “Thanks Regarding Sending” section when it arrives. Your regional delivery services usually are required to plainly display this signature confirmation on all sent items, which include Element Vape products.
As soon as your parcel has arrived at your doorway, you will have to collect that as soon as possible. This is usually normally done by simply completing a self-addressed, stamped envelope with your return address and tracking amount. Upon arrival, ensure that your unit is fully charged and prepared to begin using that immediately. Tend not to wait for your Aspect Vape product to warm up; this can not be stressed enough, especially in the case associated with rechargeable batteries.
As layed out within the above paragraph, when shipping to be able to UK residents, shipping and delivery is going to be facilitated by certainly one of our countrywide network of courier companies, such because DPD, FED FORMER MATE or UPS : but please enable for additional costs to be taken into consideration whenever placing your order. Customers located within just the Republic of eire are not permitted to buy online. Within most cases, clients located within the particular Republic of Ireland will be not able to purchase the item with the use of credit cards or debit cards. We are currently going through some issues with credit card scams in European countries and certain instances, payments made applying these methods may be declined or even reversed. In add-on, all deliveries to be able to EU customers might be susceptible to taxes and import duties.
Any time shipping internationally, you should note that traditions procedures are really time-consuming and usually require the help of an independent customs agent. In the circumstance of an brought in product, delivery occasions will be based mostly on your courier’s international delivery service and transit occasions may greatly surpass our internal shipping and delivery estimates. In case you are uncertain of expected transportation times, please contact us immediately. Global orders will usually arrive within 3 to 5 business days following payment has recently been received.
For all questions regarding this matter, make sure you note that every queries should be directed towards our corporate headquarters. Should a person need to create adjustments or inquire concerning our services in general, you can do so at anytime during company hours, Monday by means of Friday, except Saturday, Wednesday, and Thursday night. Should you possess any other queries, you can either contact our client service team or perhaps one of our own sales representatives in the main office. If you prefer to place your order on-line, you are delightful to visit internet site and follow the particular simple instructions offered. All billing in addition to ordering information will certainly be provided at the click regarding a button.
As constantly, we strongly recommend that all requests be paid for entirely before shipping or delivery regarding products. Any adjustments to shipping or perhaps delivery policies will be clearly indicated on receipt of transaction. In the event of a problem in any product, please contact all of us right away to get a return or alternative. As long since your satisfaction will be our number one priority, all of us will work along with you to make sure that you possess the best electronic products available.